Net Zero Engagement Award
Highlighting the important leadership role utilities play in helping to decarbonise the homes of millions and encouraging behaviour change that ultimately results in lower consumption of energy and / or water.
Net Zero Engagement Award
Highlighting the important leadership role utilities play in helping to decarbonise the homes of millions and encouraging behaviour change that ultimately results in lower consumption of energy and / or water.
British Gas - PeakSave
PeakSave rewards customers for shifting their electricity usage to times when there’s less demand, or more renewable electricity available on the grid, supporting a greener energy supply. Customers can benefit by getting half price electricity every Sunday between 11am and 4pm. So far, British Gas has paid over £12 million to ~650,000 customers taking part in the scheme. What’s more, customers have saved over 400 tonnes of carbon emissions and shifted 13,648 MWh of electricity through PeakSave Sundays alone. We’ve recently launched PeakSave Green Flex too - giving customers even more ways to save costs and carbon.
Cambridge Water and Weir The Agency - Can for the Cam
Cambridge Water's region is one of the most water-stressed in the UK but is also home to many of the globally rare chalk streams, including the famous River Cam. By creatively engaging customers, we have supported simple water-saving behaviour changes to save millions of litres of water locally. In the summer of 2023, the 'Can for the Cam' campaign focused on asking gardeners to ditch the hose for watering cans. In 2024, it evolved to the powerful rallying cry of 'Yes We Cam' – a campaign urging the community to save water by pledging one simple behaviour change each.
National Grid Electricity Distribution - EQUINOX
National Grid Electricity Distribution’s (NGED) Equitable Novel Flexibility Exchange (EQUINOX) project was awarded funding by the Ofgem’s Network Innovation Competition in 2021. EQUINOX is the first UK initiative trialling domestic heat pump flexibility at scale and is running three years of successive trials between 2022-2025.
EQUINOX is developing and testing novel arrangements to unlock flexibility from domestic heat pumps while meeting the needs of all consumers - including the fuel poor and vulnerable. EQUINOX successfully engaged 1,000 customers in trial two, making this the largest ever domestic HP flexibility trial carried out, and expects to engage 2,000+ customers in trial three.
OVO Energy - Power Move
Power Move is a market-first solution that’s better for our customers, their wallet and the planet. We’re rewarding our customers for taking the first step on their Path to Zero - by using electricity outside of peak times. Through quarterly challenges, we've continuously improved Power Move over the last 15 months to maximise customer engagement & ensure a high carbon impact. What started as a trial in Winter 2022, has become a market leading service customers can utilise to reduce their carbon footprint and engage with Net-Zero, earning rewards whilst doing so.
Scottish and Southern Electricity Networks - LENZA (Local Energy Net Zero Accelerator)
Scottish and Southern Electricity Networks has transformed local authority engagement in net zero planning through its dedicated support for local authorities.
The LENZA (Local Energy Net Zero Accelerator) tool is a geospatial planning platform developed in partnership with Advanced Infrastructure Technology, is now empowering local authorities to make good, data-driven decisions to realise their decarbonisation plans. LENZA has achieved an unprecedented 87% adoption rate proving its effectiveness in removing barriers to net zero planning. By fostering collaboration between network operators and local governments, LENZA is setting a new standard for engagement in the UK utility industry.
Utilita Energy - Cost to Cook Campaign
British kitchens and supermarket shelves have evolved more in the last three years than they have during the previous three decades because of Utilita’s national Cost to Cook awareness and education programme.
In the interest of helping households make the most economical cooking decisions, while cutting CO2 emissions, Utilita’s Cost to Cook campaign is celebrating its third successful year having attracted the organic support of Jamie Oliver.
The TV chef used the data to underpin a primetime cooking series, which has helped the campaign reach 579 million views across 679 media articles. It has shown no signs of slowing down.
